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Dr Krellnattempted and successfully completed a very difficult root canal and saved a tooth I was going to have pulled.
He was very gentle and explained the procedure every step of the way .I was very nervous but his assistant was also very reassuring , calm and patient answering all my questions.
Thank you ????????
Been going here since I moved to Campbell River in 2014. Never realized how lucky I have been to find Citysmiles until just recently when I made a trip out of province and experience a dental nightmare. ( crabby dentist, over priced and nasty staff) wow nothing like the experience at Citysmiles. Everyone there is so friendly and professional , no surprises in fees , no surprises in treatment and exactly what you are quoted. Thanks Citysmiles ?????????? from an appreciated customer.
Have been going to this office for 8 years now,.
Always have good experiences , no surprises fees all the treatment has been fine.
All the staff are personable,understanding and informative.
I have recommended this office to my friends and colleagues.
5 star all the way, been to other dental offices in town this is the only one where I did not feel the sales pressure. They don't force treatment down your throat or make you feel guilt. Dr Krells staff are professional, knowledgable, capable of informing you of all your treat,ent options. A very slick operation all around. Would definitely recommend this office.
Been going there since the Dr Rahn days basically because of the down to earth staff, always answering your questions, fill taking care of, never a worry with insurance, they handle everything rating it a 4 only because wish they had better music.
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